I love the fast and caring service. I ordered a mirror that had a scratch on it. You sent a replacement before I had sent the damaged one back, trusting me to do so and saying that you know I am busy just before Christmas so do it in my own time, no hurry. The return process was so fast and efficient. I love the fact your packaging is also plastic free. I really love your ethos and products. I usually buy from small independent shops and not mail order but I don't mind buying from you as you have good ecological and moral ethics.

Mirror is very nice look and qulity. It wasn’t clear from the description or the photo whether it was a bevelled edge or a silver metal frame (currently on trend and what I was after). So it’s not quite as I imagined but I am keeping it anyway as I like it. More detailed descriptions on line and close up additional images would help in selection and happy customer.

Just as it looked on the website. Excellent packaging.