Catalogue Request

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Nkuku Head Office

By Phone

0333 240 0155

By Email

hello@nkuku.com

Our enquiries team are available daily 8am – 10pm.

To place an order, our Customer Care team are available from 9am – 5.30pm Monday – Friday

NKUKU LTD
LOWER TWEED MILL
SHINNERS BRIDGE
DARTINGTON
DEVON
TQ9 6JB
UNITED KINGDOM

Lifestyle Store and Café

By Phone

01803 465365

BROCKHILLS BARNS
HARBERTONFORD
TOTNES
TQ9 7PS
UNITED KINGDOM

Senior Sales Co-ordinator
Department: Sales – UK, EU and Export
Responsible to: Sales Manager and Managing Director

Summary: To be responsible for co-ordinating and project managing the order process for Managed Accounts - UK, EU and Export. Have responsibility for the managing and development of the Export sector. Run and provide insight on sales reports weekly/monthly for the sales team, working with the Business Analyst. Key sales co-ordinator during Trade Shows. Provide sales support for the UK and EU Wholesale teams.

To work with the UK and EU Sales Team, to project manage the process of Managed Account orders. To include:

  1. Forecasting stock for Key customers – UK and EU ( Biggest EU sector France and Germany – languages preferred)
  2. Owning the P&L templates for MA’s
  3. Project manage the MA tracker - liaising with sales and operations to ensure brief and timelines met
  4. Provide operational contact for customer contact
  5. Placing bespoke orders
  6. Rework and relabeling
  7. Organise red and gold seal samples
  8. Co-ordinate and book deliveries and ensure customer satisfaction
  9. Processing MA orders and organising payment
  10. Updating log in’s for specific customer systems – eg John Lewis, Selfridges
  11. Co-ordinate and book deliveries and ensure customer satisfaction

Export Sector – ROW, US, Distributors

  1. Responsibility for managing and developing sector
  2. Order conversion and successful delivery

Business Development

  1. Work with the sales team to follow up on Trade Show leads and contacts

Reporting

  1. Run weekly and monthly sales reports in conjunction with Business Analyst
  2. Provide insight and actionable outputs – in conjunction with Sales Manager
  3. Run discontinued/cancelled lines information for sales meetings in conjunction with Operations
  4. Other reporting as required.
  5. Work with the sales team to follow up on Trade Show leads and contacts

Sales Order Management

  1. Work with the sales team to ensure that orders are placed on the system correctly and with any relevant notes and information highlighted.
  2. Work with Operations team to ensure forecasted,/reserved/ordered stock is communicated, ordered and updated
  3. Run discontinued/cancelled lines information for sales meetings in conjunction with Operations
  4. Key contact in HO during trade shows to manage orders, produce customer photo quotes and deal with customer queries

Office/Showroom Support

  1. Samples – to be responsible for the season samples in the showroom. Organise despatch and return for customer requests. Order specific samples direct from suppliers
  2. Assist with the general office activities as set by Sales Manager
  3. Assist with the sending of brochures to new customers on a weekly basis
  4. Key contact in HO during trade shows to manage orders, produce customer photo quotes and deal with customer queries

Other

  1. Assist in any area that the business requires to ensure that the goals of the organisation are met.
  2. Note: in addition to these duties and responsibilities, employees are required to carry out such other duties as may reasonably be required

For the full job description please email sales@nkuku.com

To apply, please email denise@nkuku.com with a covering letter and copy of your CV.


PRESS CONTACT

For all press enquiries please email press@nkuku.com

IMAGES

We have a wide selection of lifestyle or cut-out high resolution product photography for both NEW and existing collections.
Please note we cannot guarantee this for every product displayed on our website.

PRODUCT LOANS

We offer product loans for photo shoots however this is subject to availability and publication. All products loans must be returned in their original packaging. Please allow up to 24 hours when placing product requests.

Returns address:
Nkuku Press Returns
Davies Turner & Co Limited
Western Freight Terminals
Avonmouth
Bristol
BS11 8DT