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Nkuku Head Office 

By Phone 

0333 240 0155 

By Email

hello@nkuku.com

Our enquiries team are available daily 8am – 10pm.

To place an order, our Customer Care team are available from 9am – 5.30pm Monday – Friday

NKUKU LTD
LOWER TWEED MILL
SHINNERS BRIDGE
DARTINGTON
DEVON
TQ9 6JB
UNITED KINGDOM

Lifestyle Store and Café

By Phone

01803 465365

BROCKHILLS BARNS
HARBERTONFORD
TOTNES
TQ9 7PS
UNITED KINGDOM

We are recruiting...

Financial Controller

Department: Finance 
Responsible to: Finance Director

Job Summary
This is a newly created role in the Finance team, supporting the Finance Director in managing the day to day finance operations, systems, and results of the Finance Team. Working closely with the Finance Director to provide timely and accurate financial reporting and analysis. Operationally responsible for facility and asset management, and control of commercial and credit risks.

Duties & Responsibilities

Accounting & Financial Management
- Work with the finance team leader to monitor the day-to-day financial operations within the company, such as invoicing, receipts & payments, payroll, ensuring that all financial transactions are properly recorded, filed, and reported
- Understand and adhere to financial regulations and legislation
- Oversee and finalise the monthly management accounting process, including complex/critical monthly accounting routines
- Manage cash flow within given parameters by daily review of transactions and company bank balances and report position to FD
- Management of regular Stock and General supplier payments and expenses, flagging and resolving any issues arising
- Overview of ledger processing, bank transactions and credit card / expense claims. Periodical audit of cash transactions and balances
- Manage all tax and regulatory/compliance tasks.
- Overview of payroll & pensions.

Internal Controls & Systems
- Maintain financial policies and procedures and contribute to Company policy development
- Monitor accuracy of financial systems across all business units and work on continuous improvement and best practice to prevent errors in data collection and calculations
- Maintain Internal Control systems and actively contribute to changes and improvements
- Specification, testing and implementation of IT solutions and relevant Khaos Control ERP system developments
- Point of reference for customers, colleagues and suppliers as needed

Commercial & Operational
- Manage premises, facilities and external contracts for services
- Administer company insurance arrangements
- Oversee credit control function to minimise risk of bad debts.

Management Reporting
- Review financial data and report to the FD with timely and accurate financial reporting
- Assist the FD in preparing and presenting management reports to senior management, stakeholders, and board members.
- Support FD in reporting against projects, cost budgets and business profit centres as required
- Thorough review and year end preparation of information for annual Statutory Financial Statements production.

Budgeting/Forecasting
- Support FD in preparation and monitoring of budgets & forecasts
- Management and budget ownership of all office, premises and asset related expenses and supplier contracts e.g.: premises servicing and maintenance, cleaning, waste management, utilities, parking, repairs, insurance premiums, licensing, IT costs, stationery and other office expenses.
- Tracking general overhead expenses and ensuring they are within set budgets, flagging up trends and variances

People
- Oversee finance team employees and monitor performance of the department
- Provide coaching and training for team members
- Organise finance team meetings and attend/participate in Senior Management and company-wide meetings, supporting FD in financial reporting as required
- Arrange cross-team meetings where appropriate for effective communication, training or problem-solving

Essential Skills/Experience:
- Relevant qualification & min 5 years PQE
- People management experience
- IT capable with intermediate / advanced Excel skills
- Project management & systems implementation experience
- Ability to work under pressure and delivery to deadlines
- Attention to detail
- Ability to prioritise workload
- Effective communicator at every level within the business
- Energy and enthusiasm

Other
The main place of work will be Nkuku HO, Lower Tweed Mill, Shinners Bridge, Dartington, Devon TQ9 6JB.The post holder on occasion may be required to travel in connection with the requirements of the position.


To apply or for further details, please email recruitment@nkuku.com with a covering letter and copy of your CV. 

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Visual Merchandising Manager

Department: Marketing 
Responsible to: Marketing Manager

Job Summary
We are looking for an experienced Visual Merchandising Manager to join our marketing team, based at our head office in Totnes, working for the unique home and lifestyle brand, Nkuku. The ideal candidate will have extensive experience in visual merchandising at management level, be a creative thinker with excellent communication and design skills and the ability to manage multiple projects concurrently.

Working alongside the Marketing team, the Visual Merchandising Manager will create beautiful displays that are commercially sound, deliver creative projects to a high standard and will be responsible for maintaining and developing the brand aesthetic across the business, through our wholesale and retail channels.

Duties & Responsibilities
- Planning and execution of the visual merchandising calendar; creative displays/installations, campaign and window displays in line with the marketing calendar, developing planograms for product merchandising and seasonal floorplans.
- Project management of trade shows: key stakeholder engagement holding regular meetings with operations, production, sales and marketing, running the project plan, managing the design budget and communicating timescales. Trade show stand design: floorplan, space planning, liaising with the workshop in the production of trade show assets, visual merchandising plans, implementation of the displays on site (involves ‘out of hours’ work), monitoring and reporting of the effectiveness of the design/merchandising.
- Ensure that the customer remains at the forefront of all decisions; constantly appraising the customer journey, the ease of shopping, physical environment and customer experience.
- Managing the visual merchandising budget and monitoring projects to make sure that they come in on time and within budget.
- Reporting: working with the merchandising team to create a series of reports, monitoring the effectiveness of merchandising changes throughout the store/stands; using these learnings to maximise the space and product mix.
- Sourcing of props and display equipment. Develop a tool kit of display assets for the store and trade shows; (example POS holders, display furniture, installations etc)
- Support the project team with new store openings, leading the visual merchandising side of the project with careful planning and on-site set up of the store.
- Maintaining VM standards throughout the business, using good communication and people skills to implement and maintain the brand aesthetic.
- This role will require UK and international travel with overnight stays and working offsite.

Essential Skills/Experience:
- Experience working as a Visual Merchandiser for a retailer in a head office based role or field based and responsible for managing VM across multiple sites; i.e. Regional VM Manager
- Creative thinker with excellent communication skills
- Knowledge of graphic/design packages (Adobe Creative Suite)
- Excellent organisation and project management skills with the ability to multi-task
- Analytical and commercially minded
- Ability to work under pressure and to deadlines, to react quickly to changing and sometimes challenging situations, and delivering at pace.
- Strong leadership skills and ability to work well with others.
- Full and clean driving license


To apply or for further details, please email recruitment@nkuku.com with a covering letter and copy of your CV. 

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Creative Content Producer

Department: Marketing 
Responsible to: Marketing Manager

Job Summary
The Creative Content Producer is a newly created role in the marketing team, supporting the Marketing Manager in the design, production and execution of marketing content. The ideal candidate will have excellent design skills, experience of content production for digital and print, copywriting skills and a good understanding of digital marketing. Working alongside the Marketing Manager and the wider marketing team, the Creative Content Producer will create engaging content which will be used across all channels of the business; retail online, in-store and wholesale.

Duties & Responsibilities
- Design of marketing materials; campaign assets, posters, POS, adverts, postcards, leaflets, packaging, presentations, mood boards and brochures (digital and print).
- Copywriting adhering to the brand ‘tone of voice’ guidelines, for a variety of uses e.g. website, POS, adverts, social media and email marketing.
- Photography management; filing, maintaining the image library, image cropping editing and distribution.
- Photo shoots/video production; supporting the Marketing Manager in the planning and execution of photo shoots throughout the year. Organising logistics, liaising with the buying team on products and samples, booking locations, working with the visual merchandiser and workshop on build requirements, (backgrounds, props, trade show assets). Be on the shoot each day (location or studio), working closely with the stylist and photographer to the agreed shoot list and making sure the creative art direction is achieved.
- Support the Marketing Manager in the delivery of retail and trade brochures, liaising with internal stakeholders, creative agencies, print and distribution.
- Updating the content plan and executing the marketing calendar.
- Print production; organising quotes for all printed materials, liaising with printers and external agencies in the delivery and distribution of creative assets.
- Digital production; uploading images to the website using the CMS as and when required. Supporting the E Commerce Manager and the Digital Content Coordinator in delivering creative assets for the website, emails, social and paid advertising.
- Working with the creative agency/designers to deliver key creative projects. Supply of creative assets and feedback on designs.
- Support with new store openings.
- Work with VM in the production of the monthly marketing campaign pack for the retail store/s.

Essential Skills/Experience:
- Excellent design skills with a degree in design or similar.
- Knowledge of graphic/design packages (Adobe Creative Suite)
- Creative thinker with excellent organisational skills.
- Copywriting experience
- Strong communication skills and ability to work with others.
- Internet savvy with good knowledge of digital marketing
- Ability to work under pressure to deadlines.

Desirable skills/experience
- Web design/HTML a plus.
- Experience of running photo shoots would be advantageous
- Experience in marketing for a retail/ wholesale business is desirable

Other
This role will require some travel (UK and possibly international) and working offsite for photo-shoots and agency meetings. The post is full time with a generous benefits package, based in Nkuku’s offices at Dartington.


To apply or for further details, please email recruitment@nkuku.com with a covering letter and copy of your CV. 

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Customer Care Supervisor

Department: Customer Care
Responsible to: Customer Care Manager

Job Summary
Ensure the customer care team continues to run efficiently across all sectors of the business alongside the customer care manager and providing cover where needed. Ensure that order processing, operational processes and recognised customer service ‘Best Practice’ are being adhered to, along with providing the necessary training, and coaching, leading by example and being an advocate of the Nkuku brand.

This is an exciting opportunity for a progressive individual who is passionate about delivering excellent customer service, always striving to go the extra mile and the ability to deliver under pressure with an eye for detail. The post is full time with a generous benefits package, based in Nkuku’s offices at Dartington.

Note: in addition to these functions, employees are required to carry out such other duties as may reasonably be required.


To apply or for further details, please email recruitment@nkuku.com with a covering letter and copy of your CV.

PRESS CONTACT

For all press enquiries please email press@nkuku.com

IMAGES

We have a wide selection of lifestyle or cut-out high resolution product photography for both NEW and existing collections.
Please note we cannot guarantee this for every product displayed on our website.

PRODUCT LOANS

We offer product loans for photo shoots however this is subject to availability and publication. All products loans must be returned in their original packaging.

Returns address:
Nkuku Press Returns
Davies Turner & Co Limited
Western Freight Terminals
Avonmouth
Bristol
BS11 8DT